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It doesn't hurt to test out other sites for user reviews of a provider either. You will indeed find a more complete picture of them, the quality of their findings, and possibly their compliance to deal with the intermittent consumer complaints that will come. This is unavoidable for any large business though so look carefully and keep the numbers in perspective. Fifteen complaints out of a million isn't bad. Particularly if only two out of the 15 were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!