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It doesn't hurt to test out various websites for user reviews of a source either. You will indeed find a more comprehensive representation of them, the quality of their results, and possibly their compliance to handle the intermittent customer complaints that will occur. This is inescapable for any sizeable business though so look cautiously and keep the numbers in mind. 15 complaints out of one million isn't horrible. Especially if only 2 out of the 15 were unable to be resolved satisfactorily. Start deciphering all your reverse phone lookup mysteries right away with the Reverse Phone Service directory!