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It couldn't hurt to test out other websites for user evaluations of a provider either. You will indeed find a more complete picture of them, the quality of their findings, and potentially their compliance to deal with the intermittent consumer grievances that will come. This is inescapable for any large company nonetheless so inspect cautiously and keep the numbers in perspective. 15 complaints out of a million isn't horrible. Especially if only two out of the 15 weren't resolved agreeably. Start unravelling all your reverse phone lookup mysteries right away with the Reverse Phone Service database!