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It couldn't hurt to test out other websites for user reviews of a source either. You will indeed find a more comprehensive picture of them, the quality of their results, and possibly their compliance to handle the occasional customer grievances that will come. This is inescapable for any large business though so look carefully and keep the numbers in mind. Fifteen complaints out of a million isn't horrible. Particularly if only two out of the 15 were unable to be resolved satisfactorily. Begin deciphering all your reverse phone lookup mysteries today with the Reverse Phone Service directory!