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It couldn't hurt to check various sites for user evaluations of a provider either. You will indeed find a more complete picture of them, the quality of their findings, and potentially their compliance to deal with the intermittent customer grievances that will come. This is inescapable for any sizeable business though so inspect cautiously and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only 2 out of the fifteen were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!