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It doesn't hurt to test out various websites for user reviews of a source either. You will indeed find a more comprehensive picture of them, the quality of their findings, and possibly their willingness to handle the intermittent consumer grievances that will come. This is inescapable for any large company though so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only two out of the fifteen were unable to be resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!