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It doesn't hurt to test out other websites for user reviews of a source either. You will indeed find a more complete representation of them, the superiority of their findings, and potentially their compliance to deal with the intermittent customer grievances that will come. This is inescapable for any sizeable company nonetheless so look carefully and keep the numbers in perspective. 15 complaints out of one million isn't horrible. Especially if only 2 out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries today with the Reverse Phone Service directory!