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It doesn't hurt to check other websites for user evaluations of a source either. You will indeed discover a more comprehensive picture of them, the quality of their findings, and potentially their compliance to deal with the intermittent customer complaints that will come. This is unavoidable for any sizeable business though so inspect cautiously and keep the numbers in perspective. Fifteen complaints out of a million isn't horrible. Especially if only 2 out of the 15 weren't resolved satisfactorily. Start unravelling all your reverse phone lookup mysteries immediately with the Reverse Phone Service database!